Privacy Policy

We take your privacy seriously and want to ensure you understand how we handle your private information. Here’s an outline of our practices regarding bookings, browsing, searches, links to other sites, cookies, and online payments:

Here’s a summary of our policies regarding bookings and contact details:

Contact Details Requirement: We require your contact details to create a booking in your name. This includes your name, address, phone numbers, and email address. These details are essential for staying in touch regarding the booking arrangements.

Primary Purpose of Personal Information Collection: We collect your Personal Information primarily to provide our services to you, including booking arrangements, providing information to our clients, and for marketing purposes.

Secondary Purposes: Your Personal Information may also be used for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Privacy on the Site: We do not display your email address or any other details on the site to maintain your privacy.

Opting into Mailing Lists: Your contact information will only be added to a mailing list if you request it.

Rest assured that your contact information will only be used for the purposes for which you provide it, and we are committed to safeguarding your privacy throughout the booking process.

Here’s our policy regarding browsing on our site:

Tracking Page Views: When you browse our site, we track all pages that are viewed. This information is recorded minimally through the web server logs.

Recording within YesBookit System: Additionally, we record page views within the YesBookit system, which powers our site.

We track page views to analyse site traffic, improve user experience, and ensure the effectiveness of our website. Rest assured that this data is used responsibly and in accordance with our privacy policy.

Here’s how we handle searches on our site:

Collection of Search Terms: We collect the search terms that you enter when using our search engine.

Purpose of Collection: These search terms are collected to understand what people are looking for on our site. This information helps us ascertain user preferences and interests, allowing us to improve the services we provide.

We value your feedback and use search data to enhance your experience on our website. Your privacy is important to us, and we handle this information responsibly and in accordance with our privacy policy.

Here’s our policy regarding links to other sites:

Presence of Links: Our site may contain links to other websites.

Responsibility for Privacy Practices: We want to clarify that we are not responsible for the privacy practices or the content of these external websites.

It’s important for users to be aware that when they navigate to external sites via the links on our site, they are subject to the privacy policies and practices of those sites. We encourage users to review the privacy policies of any external sites they visit.

Here’s our policy regarding cookies:

Definition of Cookies: A cookie is a small piece of data sent from a web server to a web browser when the browser visits the server’s site. It’s stored on the user’s computer but cannot execute programs or harm the computer.

Functionality: Cookies allow the server to recognize returning visitors and coordinate their access to different pages on the website. They are essential for providing seamless access to our range of services.

Session Details: Our system uses cookies to obtain session details for accessing parts of our site. These cookies help maintain the continuity of your session and improve your browsing experience.

No Further Storage or Collection: We do not store or collect any further information from cookies beyond obtaining session details.

Acceptance of Cookies: If you choose not to accept cookies from our site, you may not be able to maintain a session-based interaction, and you will be treated as an anonymous browser.

We value your privacy and use cookies responsibly to enhance your browsing experience on our site.

Here’s our policy regarding online payments:

Purpose: Our website allows you to search for, locate, and book holiday accommodations in Australian Dollars to suit your needs.

Payment Method: Payments for bookings made on can be made by credit card.

Confirmation Email: Upon making an online booking payment, guests will receive a confirmation email to acknowledge their transaction.

Security: We adhere to best practices for online payments to ensure your security. Specifically, we guarantee that does not handle or store credit card details. This ensures that your sensitive payment information remains secure throughout the booking process.

We prioritize the security of your payment information and aim to provide a seamless and safe booking experience on our website.

Homhero passes the credit card details to the payment gateway for processing.

All credit card details are sent using up to 1024-bit SSL v3 encryption.

Homhero does not store credit card numbers or card expiration dates.